Salesforce is undeniably the world’s best CRM system. There are many reasons for this, one of which being the fact that anyone can extend the functionality of the system by creating Custom Objects and Custom Fields.
However, as with all things, we need to remember the wise words of Uncle Ben:
With great power comes great responsibility!
Have you got a favourite Flow element? No? Just me? Ah well, I’m proud to have a favourite Flow element! The Decision element allows your Flow to change shape or purpose at any point, dynamically! This means that depending what you feed it, it can do a completely different thing!
There's so much to understand when it comes to managing security and permissions inside of Salesforce. In this article, we work alongside ACME's new Salesforce Administrator. They must assist the new Senior Account Coordinator, Sadia, who has just joined the business. It's a new position and will require a new Profile to be created.
As a Salesforce Admin, have you ever wanted to be able to pull multiple values from a single Long Text field in a Visual Flow? With this solution, you can! It won't take you too long to wrap your head around it.
We met with the team at Champagne Soda today.
Here's their tagline:
Find out why agents and property developers are choosing to build their display suites in virtual reality.
After trying out their immersive VR experience, we can definitely see why developers are choosing to do this!
Hey Siri, Create Lead in Salesforce...
Ever wanted to create a record in Salesforce by just talking to your phone? It's now possible with "Siri Shortcuts" on iOS12! Click on to view the video demonstration...
Process Builder is one of the brilliant declarative tools within Salesforce CRM. It allows us to perform various actions on records as they are created or updated. One unfortunate downfall that it currently has is that it can’t handle records as they are deleted or undeleted.
One thing we wanted to be able to do was to create complex actions using Flows and have them fire when a record is deleted. As we’ve mentioned previously, Process Builder is not able to handle these deletions so we do require a very small amount of code to begin with
Mark, Bernardine, and myself from Liquid will be among thousands of other Salesforce enthusiasts at the 2018 World Tour in Sydney (6th March), and I couldn't be more excited!
We love a challenge!
On the 23rd-25th of March, the WeAreLiquid team will be walking 100km to raise money and awareness for Oxfam Australia. The event is Oxfam Trailwalker. The walk takes places on the outskirts of the Melbourne CBD, Dandenong Ranges, passing through challenging bushland and stunning national parks.
Pardot has just released a feature we've been waiting on for quite some time: Customizable Business Hours.
Previously, "Business Hours" were hardcoded to 10am - 4pm, Monday to Friday. So you could choose to send your Engagement Program within this timeframe... or not.
Now, we've got complete control over exactly when we want our campaigns to be sent. This is especially pertinent for the property industry: we send a lot of campaigns for "open for inspections" and events that need to go out over the weekend.
Aaah! We’ve tried to clear the Account Name value from an Opportunity and are getting hit with an error message saying that an unhandled fault has occurred. What does that even mean?
Here are Liquid’s 9 takeaways from Pause Fest 2018!
Your new website is launched and it looks great. Congratulations! But… now what?
A website is a like a sales employee, it has to work hard to bring leads to your business. And to get the best out of any asset (human or digital) you need a strategic approach. By giving your website the communication and attention it needs, you can ensure it delivers.
It's that time of year again! Salesforce's Spring '18 Release is imminent and I couldn't be more excited! The team at Salesforce have outdone themselves once again and packed their update full of fantastic features! I'm really excited to share some of my favourites!
HTTPS is the more secure version of HTTP, which is how data is transferred between your browser and a website. Customers tend to trust websites that support HTTPS more so than those that don't. Starting February 1, you can set up SSL and HTTPS on your Pardot Vanity Domain as well!
We were recently working with a client who was setting up an Automation Rule in Pardot based on the Opportunity's Name value. As we all know, Prospects' related Opportunities are pushed from Salesforce to Pardot in a read-only format, but they get pushed into Pardot all the same and Rule Criteria can be set up according to values on these records.
We’re ending 2017 on a high, with some fantastic achievements under our belt this year. As we enter our 5th year of operation, we yet again thank our clients for empowering us to deliver fantastic results this year. Thanks also to our team for their utmost dedication, creativity and hard work that made this year one of our best ever.
It’s always a delicate balance to share our successes without sounding braggy or boastful. But we like to think our hard work and achievements are worth celebrating. Here’s our top 3 highlights for 2017 (plus one bonus).
Cloud-based CRM software solutions have improved dramatically over recent years, and it’s a rapidly growing industry. IBM reports it generates powerful returns, as much as 50% improvement in productivity and 65% improvement in sales quotas. Plus, it reduces labour costs by an average of 40%.
Pretty good, right?
Property Flow is our unique digital marketing offering created exclusively for property clients. We build sophisticated, award winning solutions that encompass all five levels of Property Flow to create beautiful, integrated marketing campaigns that truly convert customers from leads to sales.
We are pleased to announce that Liquid is now a Registered Salesforce Consulting Partner, and you can find us on the AppExchange.
This is a journey that has been over 5 years in the making: we first started helping our clients integrate their websites and portals with the Salesforce CRM back in 2010.
And in the last couple of years, we have expanded our team with Certified Sales Cloud Admins and Consultants, as well as Salesforce Pardot Consultants.
Once upon a time, websites were static pages; all created using the same mould. Fast forward to today, where the web is saturated with creativity & complex systems. We have responsive design to thank for this. There’s never been a better time to acknowledge how your interface works and is viewed on an array of devices. We’re in the golden age of technology – and there seems to be no slowing down.
We’re thrilled to announce that the Liquid office is expanding to Perth and joining forces with Jodi Church, a leading Salesforce expert. Jodi is heading up our WA division, bringing considerable expertise and Perth connections to the Liquid team.
I had the pleasure as the Perth Salesforce User Group Leader to organise the relaunch of the Perth Salesforce User Group. After not having one in over a year I wanted to address the reasons and purpose of a user group, along with the benefits of attending one. So if you are an existing Salesforce customer or contemplating purchasing Salesforce for your organisation read on.
Salesforce held their Lightning Now Tour in Melbourne on June 1st and 2nd, and shared a bunch of helpful information on the Lightning Experience. They spoke about the benefits of Lightning and what made it different from the Classic experience, how the Administrator can check to see if their Org is ready for Lightning, and how they can work with Developers to leverage some of the new tools inside of Lightning to create a better experience for the end users.
Introducing the website launch for MeadowsProjects.com.au - a property sales & marketing agency based in South Yarra, Melbourne
We are pleased to announce the launch of The Australian Events Centre (taec.co) at Essendon Fields.
Instagram users could soon be able to purchase their favourite on-screen items as the shopping feature is underway for testing amongst Apple mobile devices in the US.
Soon VR experience will not only be available for gamers and wanderers, as realestate VR will allow Australian property seekers to explore their desired residence through a virtual reality property app.
A few weeks ago, we were proud to annouce that our work on Three Sixty° Property Group website had been awarded a prestigious 'Site of the Day' website award by Awwwards.com! Today I'm excited to share with you how to code a simple and useful fixed navigation as used on 360 website with HTML, CSS and jQuery.
Google just announced that as of next year, they may start to penalise sites that show intrusive pop-ups. Here is their official line: "pages where content is not easily accessible to a user on the transition from the mobile search results may not rank as highly".
RealEstate.com.au is used by many of our property clients to generate enquiries for their projects. Those enquiries come through to our clients in the form of emails. We developed a solution so that those email-based enquiries can be automatically converted to Leads in Salesforce via an Email-to-Lead service we've developed.
Super Bowl 50 just happened and as always, there were some memorable ads, and clever uses of hashtag campaigns. Here's our Top 5 ads:
Uber is presently the largest transportation and logistics company in the entire world; spanning across 400 cities and 65 countries. Since starting up in 2009, Uber has exponentially grown and utterly disrupted the taxi industry. They’re moving people, objects and food – basically anything that can be transported from point A to point B.
We are looking for a talented and creative individual to join our team at Liquid in Port Melbourne.
We attended the Salesforce World Tour in Melbourne yesterday and here's our review of the event.